Privacy Policy (Updated for GDPR Compliance)

Introduction

• CrazyPOS is committed to safeguarding your personal data in accordance with the Privacy Act 1988 (Cth) (Australia), the Privacy Act 2020 (New Zealand), and the General Data Protection Regulation (GDPR) for EU users.

Data Controller

• CrazyPOS operates as the Data Controller for personal data collected through its platform. For GDPR-related inquiries, contact us at [email protected].

Information We Collect

• Personal Data: Name, contact details, payment information.
• Usage Data: Login times, features accessed, IP addresses, and cookies.
• Sensitive Data: We do not intentionally collect sensitive data unless required for regulatory compliance.

Legal Basis for Processing (GDPR)

• Contractual Necessity: To provide our services.
• Consent: For marketing communications.
• Legitimate Interests: To improve our services.
• Legal Obligations: To comply with applicable laws.

Use of Personal Data

• Deliver CrazyPOS services.
• Process payments and transactions.
• Provide support and respond to inquiries.
• Send updates or promotional materials (with consent).

Your Rights Under GDPR

• Access: You can request a copy of your data.
• Correction: Update inaccurate information.
• Erasure: Request deletion of your data (subject to legal obligations).
• Restriction: Limit processing under certain conditions.
• Portability: Receive your data in a commonly used format.
• Object: Decline processing for direct marketing.
• Withdraw Consent: Revoke consent for data processing at any time.

Data Retention

• Data is retained as long as necessary to fulfill the purposes outlined or comply with legal obligations.

Data Transfers

• If data is transferred outside of Australia, New Zealand, or the EU, we use appropriate safeguards, such as Standard Contractual Clauses, to ensure data protection.

Cookies

• CrazyPOS uses cookies to personalize user experiences. You can manage preferences in your browser or through our platform.

Data Security

• We employ encryption and other measures to protect your data from unauthorized access.

Supervisory Authority

• EU users can lodge complaints with their local Data Protection Authority.
• Australian users can contact the Office of the Australian Information Commissioner.
• New Zealand users can contact the Privacy Commissioner.

Changes to the Privacy Policy

• Updates to this policy will be communicated through our website or directly to users.