Welcome to the Crazy POS website (www.crazypos.com). By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
Crazy POS is a cloud-based POS and business management software developed and maintained by Crazy Island Technology Pty Ltd.
By creating an account or using the system, you confirm that you are authorized to act on behalf of your business and agree to use the system in accordance with all applicable laws.
We reserve the right to update or modify these terms at any time. Continued use of the service constitutes acceptance of any changes.
You are responsible for maintaining the confidentiality of your account login information.
You must ensure that your users comply with all Crazy POS policies and usage guidelines.
Crazy POS may suspend or terminate accounts that violate these terms or are found to be involved in misuse or illegal activity.
Crazy POS operates on a subscription-based model. Pricing details can be found on our Pricing page.
All subscriptions are billed in advance and are non-refundable unless otherwise specified.
If you cancel your subscription, you will retain access until the end of your billing period.
You agree not to copy, distribute, reverse-engineer, or resell the Crazy POS platform or any part of its system.
All data entered into Crazy POS is the responsibility of the account holder.
Crazy POS will never sell your personal or business data.
We use industry-standard security measures to protect your data.
Our full Privacy Policy can be found [here].
Crazy POS integrates with external services such as Xero, BPOINT, Shopify, and Crazy Parts. While we provide these connections for your convenience:
You are responsible for ensuring that your integration credentials are correct.
Crazy POS is not responsible for any data loss or errors that occur due to third-party services.
We offer live chat and email support to all active subscribers. Our support team is available during standard business hours (AEST).
Software Subscriptions
Due to the nature of digital software services, Crazy POS subscriptions are non-refundable once activated. We offer a free trial so users can evaluate the product before committing to a paid plan.
Any charges for add-ons, training, or integrations are also non-refundable unless the service was not delivered as described. Please contact us within 7 days if you believe a billing error has occurred.
If you purchased any hardware (e.g. receipt printers or barcode scanners) through Crazy POS:
Returns are accepted within 14 days of delivery for unopened, unused items.
A restocking fee may apply.
Return shipping costs are the responsibility of the customer unless the product is faulty.
To initiate a return or dispute, please contact our support team at: [email protected]
Crazy POS shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the system, including but not limited to data loss, business interruption, or loss of profits.
These terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the jurisdiction of the courts of Victoria.
If you have any questions about these Terms & Conditions, please contact us at [email protected].