Home Help Center Admin Branch Setup

Setting Up Your Branch & Accounts

The Admin Console is the central hub for mapping out your business architecture. CrazyPOS supports multi-store operations out of the box. Setting up your branches correctly ensures that inventory, sales, and notifications route to the correct location.

Creating a New Branch

  1. Log into the Admin Console via the web browser.
  2. Navigate to Settings > Branch Register in the sidebar.
  3. Click + Add New Branch.
  4. Fill out the branch profile:
    • Branch Name: E.g., "Sydney CBD Store".
    • Location/Address: Print this on receipts to help customers locate you.
    • Contact Details: Setup the store's dedicated phone number and email address.
    • Tax Rate: Ensure the local tax rate (e.g., GST 10%) is applied.
  5. Save the configuration.

Managing Staff Accounts

Once your branches are established, you need to assign staff to them.

  1. Go to User & Permissions.
  2. Click Invite User and enter the staff member's email.
  3. Assign a Role:
    • Cashier: Front-of-house sales, cannot do refunds or discounts without approval.
    • Manager: Access to reports, refunds, and POS settings.
    • Admin: Full backend access.
  4. Assign a Branch: If you run multiple stores, restrict staff so they only see inventory and sales data for their designated location.
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