Setting up Notification Email Outbox

To automatically send digital receipts, repair status updates, and quotaions, you must configure a sending email address (Outbox) in CrazyPOS. This ensures emails come directly from your business brand.

Choose Your Email Provider

We support various methods for reliable email delivery:

• Google (Gmail/Google Workspace): Best for small to medium businesses. Uses secure OAuth2 authorization.
• Outlook (Microsoft 365): Best for enterprise setups using Microsoft infrastructure.
• Custom SMTP: For independent hosting or dedicated sending services (like SendGrid or Mailgun).

Configuring the Outbox

1. Navigate to Admin Console > Notifications > Settings.
2. Select the Email tab.
3. Choose your provider from the list.
4. For Google/Outlook: Click the Authorize Account button. A secure pop-up from Google/Microsoft will ask you to log in and grant CrazyPOS permission to "Send emails on your behalf".
5. For SMTP: Enter your SMTP Host, Port, Username, and Password manually.
6. Fill out the Sender Name (e.g., "CrazyPOS Support") and the Reply-To Address.
7. Click Save & Test Connection. The system will send a test email to your admin address to verify it's working.

Important: If you operate multiple branches under different names, you can configure a unique outbox for each branch. CrazyPOS will route the email dynamically based on where the transaction occurred.