Setting up Loyalty Programs

Incentivize repeat business by setting up an automatic loyalty point system across all your branches.

Configuring the Loyalty Engine

Go to Settings > Loyalty Setup in the Admin Console.

You can define how points are earned:

• Spend Based: E.g., Earn 1 point for every $1 spent.
• Product Based: Assign specific point values to certain items (e.g., Earn 50 points if you buy a tempered glass protector).

Then, define how points are redeemed:

• Choose a redemption ratio (e.g., 100 points = $5.00 discount).
• Set minimum thresholds (e.g., Customer must have at least 200 points before they can redeem).

Using Loyalty at the POS

At the point of sale, when a registered customer is attached to an order:

1. The cashier sees the customer's current point balance directly under their name.
2. If they cross the redemption threshold, a Redeem Points button illuminates on the payment screen.
3. If requested, tapping the button dynamically converts the points into an order discount.